Accredited Practitioners Summit

After the success of the 2020 and 2022 Accredited Practitioner Summits in Queenstown we are excited to announce that we will be doing it again in 2024. .

Queenstown Summit
We are excited to announce the dates and content for our AP Summit 2024.

THEME: Shaping a High-Performance Culture.

At this AP Summit we’ll build your capability, credibility, and confidence to shape a high-performing culture by utilising an 8-step culture framework. We’ll be releasing an updated Culture Handbook, various tools and gamified approaches to help both internal and external practitioners have real impact. We’ve been working extensively on updating the methodology for shaping high performance in individuals, teams and organisations over the last 36 months, and we are excited to share this with you!

FORMAT: You are all invited to gather on the Tuesday evening to mix and mingle and get to know one another over a relaxing social hour or two with canapes and refreshments. The next morning, we will launch into our programme.

We will host dinners on Wednesday and Thursday evenings, with time to wander the town after and enjoy the sights.

ACTIVITIES: With our focus on shaping a high-performance culture, we will:
• Learn the ‘How Culture Works’ model using your own real-time data (full data sets from the Organisational Culture and Effectiveness inventories (OCI-OEI),
• Learn to use the model to shape a high-performance culture,
• Learn the HSNZ Change/Growth model,
• Learn the HSNZ Change Challenge card game,
• Be introduced to the Customer Service Styles (CSS) inventory to understand how culture really drives Customer Experience (CX),
• Learn the links between the High-Performance Teams Framework (HPT) and the OCI-OEI and CSS,
• Learn all about the new LSI reporting ‘LSI Plus’ and receive a copy of your last LSI 1 & 2 report in the new format. For those who are interested we are also offering the chance to completely redo your LSI if you choose this option there would be an additional cost $300 to cover the costs of retesting,
• Pre-action session as a group before debriefing and next steps,
• Network and have social time with like-minded individuals.

PRE-WORK: Undertake a Culture measure for a team up to 25 using the OCI/OEI prior to the AP Summit.

CULTURE COACH CERTIFICATION: Become certified as a ‘Culture Coach’ which enables you to debrief OCI-OEI results within your own organisation.

The Culture Coach Certification obtained from the Summit will help The Culture Coach Certification obtained from the Summit will help fast-track your process for the full OCI/OEI/CSS Accreditation (and, at a cheaper rate!) when you’re ready to take your Certification further.

Early Bird before 8th of March 2024: $2,500+GST.
Post 8th of March 2024: $3,250+GST.

Included in the investment are all resources mentioned above, ‘meet and greet’ on 7 May, daily morning tea, lunches, and afternoon teas, and dinners with refreshments on 8 and 9 May. Excluded are accommodation, breakfasts, airfares, and transfers.

VENUE & DATES: QT & Rydges Hotel, Queenstown. 7 May (4pm) – 10 May (1pm) 2024

FLYER: Click here to download

Register here

* We will honour our obligations as required by the Consumer Guarantees Act 1993 but will not provide a refund if you change your mind about attending the Summit — please consider carefully.

Summit Reviews


Carolyn Oxley “After the isolation and working from home during 2020 it was great to get diverse minds physically together to share thinking, experiences and insights. HSNZ created an environment that was engaging, thought provoking and best of all fun as well as sharing some new thinking, tools and technology. Thanks Human Synergistics NZ; you provided just what was needed in your 2020 Summit.”  Carolyn Oxley, HR Partners Ltd

Nicole Edridge“The Accredited Practitioners Summit last year was one of the most enjoyable experiences I had in 2020. Not only was it a great chance for a break away from all the intensity of work and family challenges that Covid brought, it was an amazing learning experience. It was great to network with likeminded professionals, meet new people, catch up with people I hadn’t seen in a long time…we also learnt about the HS Leadership Impact tool. I’d highly recommend the summit for all AP’s”.  Nicole Edridge, Sanitarium