Transforming Organisations


The distinguishing feature of leading organisations is their culture - the norms and expectations that encourage performance oriented behaviour rather than security and mediocrity.

Developing Organisations

Human Synergistics has been leading the field in culture research for 30 years. Our research and experience shows the links between culture and performance, and that culture can change.

Our business is committed to helping organisations measure and transform their cultures from predominantly 'Aggressive/Defensive' or 'Passive/Defensive' to 'Constructive' norms and improve their performance in the process.

Like our approach to individual development, organisational development has always been about the measurement and identification of the organisational factors that encourage and inhibit performance.

Our organisational measurement tools are designed to:

  • measure organisational culture, climate and effecetiveness
  • identify the levers for change
  • pinpoint barriers to adaptation, member engagement and organisational effectiveness
  • develop strategies for building high performance cultures
  • monitor change and improvement over time

Our standard - and our continuing goal - is to offer products that meet rigorous academic and psychometric standards while being practical and relevant to the real world.

The range of tools for Organisational Development includes:

Organisational Culture Inventory® (OCI)

Organisational Effectiveness Inventory™ (OEI)

Customer ServiceStyles™ (CSS)

These tools underpin our Organisational Development Model and form an integral part of the development programs initiated by our own consultants, accredited consultants and internally accredited HR/OD professionals.


15th Floor Pencarrow House
1 Willeston Street
PO Box 27-327
Tel: +64 (0)4 470 7700
Fax: +64 (0)4 4 470 7711
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Open 8:30am to 5:00pm


Level 4, Unit 1, Textile Centre
1 Kenwyn Street, Parnell
PO Box 37-483
Tel: +64 (0)9 309 9010
Email Us

Open 9am to 5:00pm